iPlus Intelligent Network

Customer Service (Pharmaceutical Company)

Responsibilities

 

Responsibilities:

·         Responsible for providing customer service to customer inquiries as they relate to health services/medical information and handling of adverse event and quality complaints in a prompt, courteous, clear and concise manner.

·         Responsible for analyzing problems and enthusiastically educating customers about health/medication and procedures.

·         Encodes all customer interactions using MS Office

·         Initiate and/or implement resolution for all customer requests and ensures that will give a satisfactory service to customers

·         Prepare reports

 

Requirements

  • Candidate must possess at least a Some College (But did not graduate), Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in Customer Service or equivalent.

  • Candidate must possess at least a Bachelor's/College Degree, Some college / Did not graduate or equivalent.
  • Applicants must be willing to work in Makati City.
  • Preferably Fresh / Entry Level specializing in Customer Service or equivalent.
  • Full Time position(s) are available.

Additional Information

  • Location: Makati City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 100.

WHO WE ARE
iPlus Intelligent Network is a service-based company offering Managed Services using industry-proven service methodologies and processes together with information technology tools.

What We Do

iPlus complements significant business operations and capabilities to give your organization a practical and efficient approach to business. We combine our experience and established process-oriented standards with the right expertise to deliver business operations services that enable faster delivery time, operational flexibility, and broader customer reach for your business.

Other Positions Available:
» Customer Support Associate
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» Account Marketing Manager
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» Administrative Assistant