The Coffee Bean & Tea Leaf Philippines, Inc

Shift Supervisor for Mandaluyong Area

Responsibilities

·         Mentors and coaches Team Members. Consistently enforces policies by prompt issuance of corrective action against erring employees.

·         Sets and maintains high performance standards for self and others that support Company’s strategic plan and holds self and other Team Members accountable for achieving results.

·         Works on Team Members’ involvement on short or long-term store or company goals thru effective shift huddles, and individual coaching.

·         Maintains a physical work environment that contributes to the well-being of others.

·         Uses company resources with the same care and efficiency as one’s own possession.

·         Makes suggestions for increasing the effectiveness of changes, systems and results.

·         Completes all work according to procedures and standards to achieve results and prevent losses.

·         Store’s sales growth and consistent improvement of bottom line result is attributable to excellent shift management.

·         Zero or controlled equipment downtime and zero accident during shift.  

·         Proactively reports mistakes, rework or recurring issues, breakdowns, inefficiencies and variations from established systems and processes.

·         Store audits fall within acceptable rating of nothing below 85%

·         Inspires others to translate C.U.S.T.O.M.E.R. Credo into actions and results as seen in the mystery shopper rating.

·         Responds to change with a positive attitude and willingness to learn new ways to accomplish work activities and objectives.

·         Demonstrates the following traits at all times: genuine personal warmth, emphatic skill, an optimistic, upbeat attitude, team orientation and conscientiousness. 

Requirements

  • Candidate must possess at least a Bachelor's/College Degree, Hospitality/Hotel and Restaurant Management, Food Science/Nutrition/Dietetics, Food and Beverage Services Management, Culinary Arts/Cooking, Business Studies/Administration/Management or equivalent.
  • Required language(s): English & Tagalog.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Mandaluyong City.
  • Preferably Senior Executive / Supervisor specializing in Food/Beverage/Restaurant Service or equivalent.
  • Full Time position(s) are available.

The Coffee Bean & Tea Leaf has grown to be the largest and oldest privately held specialty coffee and tea retailer in the U.S. with over 800 stores worldwide.

Since 1963, The Coffee Bean & Tea Leaf has stood for fine ingredients, great taste and innovation. We are proud of our numerous insdustry firsts. The Original Ice Blended is the beverage that started the frozen coffee drink craze, creating a new drink category that is now world famous.

We've always believed you deserve better than just quick convenience.

At The Coffee Bean & Tea Leaf, Taste Matters.

Other Positions Available:
» Barista - for Manila Area
» Barista - for Makati Area
» Barista - for Taguig Area
» Barista - for Mandaluyong Area
» Barista - for Pasig Area