The Coffee Bean & Tea Leaf Philippines, Inc

CBTL Specialist


·         Champions new policies and SOPs, serves as role model. No corrective actions received for failure to adhere to standards and policies stated in the Table of Offenses and Penalties.

·         Completes all assigned tasks on time with minimal supervision. Fulfills commitment to peers, co-workers, and supervisors/managers.

·         Arrives at work on time every day.

·         Confronts potentially unethical behavior, reports deviations to standards, indiscretions appropriately and timely.

·         Uses company resources, such as equipment, supplies, materials, etc. with the same care and efficiency as one’s own possession.

·         Meets CBTL sales targets by ensuring merchandisers are well stocked and maintaining cleanliness of merchandiser as well as creating new and repeat businesses.

·         Pass monthly recertification tests with a minimum grade of 85%

·         Receives positive written and oral Customer feedback

·         Able to translate C.U.S.T.O.M.E.R. Credo into actions and results as indicated in the mystery shopper rating.

·         Able to handle and solve guest complaints with ease.


  • Candidate must possess at least a Bachelor's/College Degree, Some college / Did not graduate, Marketing, Hospitality/Hotel and Restaurant Management, Food and Beverage Services Management, Business Studies/Administration/Management or equivalent.
  • Required language(s): English & Tagalog.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Taguig City.
  • Preferably Fresh / Entry Level specializing in Sales - Retail/General or equivalent.
  • Full Time position(s) are available.

The Coffee Bean & Tea Leaf has grown to be the largest and oldest privately held specialty coffee and tea retailer in the U.S. with over 800 stores worldwide.

Since 1963, The Coffee Bean & Tea Leaf has stood for fine ingredients, great taste and innovation. We are proud of our numerous insdustry firsts. The Original Ice Blended is the beverage that started the frozen coffee drink craze, creating a new drink category that is now world famous.

We've always believed you deserve better than just quick convenience.

At The Coffee Bean & Tea Leaf, Taste Matters.