Healthcare Associates - CSR (Quezon City)

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  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Non-Executive specializing in Customer Service or equivalent.
  • Required skill(s): • Has very good customer service orientation , • Excellent interpersonal and communication skills , • Very good analytical and mathematical skills • Experience in the health insurance business will be an advantage (but not required).

Additional Requirements

  • Graduate of any 4-year course only (required with minimum 6 months BPO experience)
  • Has very good customer service orientation
  • Has very good communication and interpersonal skills
  • Has very good analytical and problem solving skills
  • Knowledgeable in MS Office and internet browsing
  • Experience in the health insurance business will be an advantage (but not required)
  • Willing to work in shifting schedules (if needed but very seldom)
  • Can start ASAP

Additional Information

  • Location: Quezon City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 25.

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive.  HGS provides a full suite of business process management services from marketing and digital enablement services, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps to retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with about 40,000 employees in 65 worldwide locations delivering localized solutions. HGS, part of the multi-billion dollar Hinduja Group, has over four decades of experience working with some of the world's most recognized brands.