Provider Customer Service Advocate

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Responsibilities

As a Provider Customer Service Representative, you'll be empowered to resolve provider issues and respond to inquiries with efficiency, urgency and compassion.

 

This is an opportunity for you to identify and exceed our customer expectations by committing to and building strong relationships. You'll do this every day by quickly responding to calls from health care providers to help answer questions and resolve issues regarding health care claims and payments.

 

At the end, you'll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you. 

Requirements

  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Non-Executive specializing in Customer Service or equivalent.

Additional Information

  • Location: Taguig City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 20.

Careers at Optum

If you’re going to change careers, why not look for an employer that’s out to change everything? If you have that kind of appetite for change, Optum is the right place for you. As part of the growing UnitedHealth Group family of businesses, we’re driving innovation and change all over the world. That’s creating opportunity right here in the Philippines for people with energy, passion and a focus on quality. We’re driven to help people live healthier lives and to helpmake the health care system work better for everyone. We want to make a difference and that makes this the one job opportunity that can change everything for you.