Team Leader for a Health and Wellness Account (Alabang)

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  • At least 2 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Junior Executive specializing in BPO/Call Center or equivalent.

Additional Requirements

  • College degree of any 4 year course, preferably in Marketing or Management
  • 2-3 years of Team Lead experience required
  • Very Good exposure to Internet
  • Knowledge about credit cards/Debit cards (would be an advantage)
  • Previous Management/Supervisory Experience in fast paced environment
  • Time management skills
  • Problem solving skills
  • Demonstrated ability to use basic mathematics
  • Demonstrated ability to communicate effectively both verbally and in writing (excellent command of the English language)
  • Demonstrated ability to succeed in a fast paced environment
  • Demonstrated customer service skills
  • Working knowledge of PC applications: word processing, spreadsheet, presentation, and email

Desirable Skills:

  • Demonstrated ability to improve and/or transform team processes
  • Demonstrated ability to understand basic data and take appropriate action
  • Demonstrated ability to lead, motivate, and develop work teams toward improved performance
  • Demonstrated written and verbal communication skills, focusing on professionalism, conflict resolution and positive reinforcement
  • Sales Background

Additional Information

  • Location: Muntinlupa City, NCR.
  • Full Time position(s) are available.

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive.  HGS provides a full suite of business process management services from marketing and digital enablement services, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps to retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with about 40,000 employees in 65 worldwide locations delivering localized solutions. HGS, part of the multi-billion dollar Hinduja Group, has over four decades of experience working with some of the world's most recognized brands.