Customer Care Advocates (Alabang)

Submit ResuméLink


  • Handle inbound calls to inquiries coming from dental clinic staff or any representative calling from the dental office, billing department, or third party vendors
  • Type of calls range from benefits and eligibility to claims / predetermination


  • Candidate must possess at least a Some College (But did not graduate), Bachelor's/College Degree on any course.
  • Preferably Non-Executive specializing in BPO/Call Center or equivalent.

Additional Requirements

  • Graduate of any 4-year course
  • Completed at least 2 years in college with 6 months customer service experience
  • Above average communications skills
  • Sales experience would be an advantage
  • Proficient in MS Office and internet browsing
  • Amenable to work in shifts and holiday
  • Willing to work in Alabang, Muntinlupa


What we Offer

  • Earn up to 17K* monthly salary
  • Account Incentives
  • Night Differential
  • Paid Leaves
  • Rice Allowance
  • Medical & Life Insurance
  • 13th and 14th* Month Pay

Additional Information

  • Location: Muntinlupa City, NCR.
  • Full Time position(s) are available.

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive.  HGS provides a full suite of business process management services from marketing and digital enablement services, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps to retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with about 40,000 employees in 65 worldwide locations delivering localized solutions. HGS, part of the multi-billion dollar Hinduja Group, has over four decades of experience working with some of the world's most recognized brands.