- Candidate must possess at least a Bachelor's/College DegreeComputer Science/Information Technology, Engineering (Computer), Engineering (Electronic and Communication) or equivalent.
- Preferably Fresh / Entry Level specializing in Technical and Helpdesk Support or equivalent.
A successful candidate will provide customer and technical support through phone, chat and email requests. He/She will independently identify, troubleshoot, document, categorize and replicate customer problems and escalate more complex problems as necessary.
The client is the BIGGEST NAME in INTERNET-RELATED products and services.
SYKES offers above-industry overall compensation package to those who will qualify. This includes:
(1) night differential and night shift allowances
(2) paid leaves
(3) medical and dental coverage for you and qualified dependents
(4)grouplife insurance coverage
(5) career growth based on your performance
Visit our Makati Recruitment Hub with a copy of your resume, valid ID, SSS # (if available), and similarly interested friends!
- At least two (2) years of college education
- Preferably with a minimum of six (6) months call center experience
- Basic knowledge in computers including operating systems, hardware and Internet navigation
- Conversant in the English language
- Strong customer service orientation
- Willing to be assigned in Taguig City on shifting schedules
- Salary between PHP 18,000.00 and PHP 24,000.00
- Location: Makati City, NCR.
- Full Time position(s) are available.
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SYKES is a multinational company with offices in the United States, Canada, Latin America, Europe, Middle East, Africa, Asia and Australia. It is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena.
SYKES is the first multinational call center to establish operations in the Philippines (1997) and it is also the first call center in Cebu (2003). Its 5 sites in Manila and 1 site in Cebu house more than 14,000 employees who proudly call themselves SYKESers.