Power Mac Center

Solutions Consultant- Urgent Hiring

Responsibilities

Job Description 

To promote, sell products and provide technical support to clients. To build and maintain strong client relationship that will lead to high-level customer satisfaction, while preserving company interest and achievement of sales target. 

  1. Maintain the highest quality of genuine customer experience.
  2. To deliver a high level of operational effectiveness in accordance with retail best practices
  3. To assess client’s concern and provide appropriate solutions
  4. To handle product queries, e.g features, functionalities and other items unique to the product being sold
  5. Accurately explain well store guidelines and policies concerning warranty and past sales transactions
  6. Ensures that the latest demo units are displayed and are functional
  7. Must be updated in the latest products, pricing, availability and use of other products carried by the branch
  8. Able to demonstrate the product as required by the client
  9. Maybe required at times to do sample tutorial to clienteles
  10. Must be adept and updated with upgrading requirements of products
  11. Must attend to phone inquiries and shall furnish product quotation when needed
  12. Develop a deep understanding of Mac OS and iOS
  13. Work with Area Coordinators to identify and resolve more complicated problems.
  14. Address urgent issues quickly.
  15. Identify frequent issues into documented or scripted processes.
  16. Provide onsite support for software problem request.
  17. To prepare and submit reports as required by Management.
  18. Work in conjunction with develop

 

Requirements

  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a Technical Vocational / Certificate, Some College (But did not graduate)Business Studies/Administration/Management, Hospitality/Hotel and Restaurant Management, Tourism/Travel or equivalent.
  • Preferably Fresh / Entry Level specializing in Sales - Retail/General or equivalent.

  • Candidate must possess at least a Some College (But did not graduate) or equivalent.
  • Applicants must be willing to work in Makati or Quezon City.
  • Preferably Fresh / Entry Level specializing in Sales - Retail/General or equivalent.
  • 20 Contract position(s) are available.

Additional Information

  • Location: Makati City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 20.

The Premier Apple Partner in the Philippines
 
We know Apple to the core.

Established in August 1994, Power Mac Center is a recognized Apple Premium Reseller, Authorized Education Reseller, Authorized Training Center and Authorized Service Provider in the Philippines. With over 21 years of experience in the Apple business, Power Mac Center has become a reliable retailer and service provider of Apple products to the Filipino consumer.