Dell International Services Philippines, Inc

Enterprise Sales Engineer

Responsibilities

As one of the world’s leading technology providers, Dell is looking for an experienced Enterprise Solution Consultant in Philippine. To be part of this exciting organization, you will be responsible for crafting future ready enterprise solution to key customers.  This includes, but is not limited to, the development and implementation of technical sales strategies, delivery of technical presentations, product demonstrations and support for customer product evaluations.  Also, you will use technical knowledge to drive sales while ensuring customer satisfaction through proper expectation management.  This is an individual contributor role and will report to regional Enterprise Solution Leader. 

Enterprise Solution Consultant will be responsible for the following duties.

  • Work directly with customers in the sales process and provide pre-sales technical support to the account team
  • Provide technical product presentations and demonstrations
  • Lead efforts to design and deliver customized solutions to meet customers’ business requirement 
  • Ensure customer satisfaction through proper expectation setting
  • Provide feedback on features, issues, trends, and other product or market related concerns
  • Work with Technical Support when required
  • Keep current on all product features, capabilities, and roadmaps knowledge, Skills, and Experience

Requirements

  • At least 8 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Non-Executive specializing in BPO/Call Center or equivalent.

  • At least 8 years of technical outside sales experience
  • A thorough understanding of end to end data center solution including Cloud & Big Data, server & client virtualization (VDI) and Unified Communication & Collaboration solution.
  • Good working knowledge of key enterprise applications such as Microsoft, SAP and Oracle. 
  • In-depth knowledge of converged/hyper converged infrastructure, x86 server & system management technologies. 
  • Good working knowledge of data management including enterprise storage platform and data protection technologies. 
  • Experience with Ethernet and IP Networking technologies
  • Strong individual and group presentation skills 
  • Strong verbal and written communications skills 
  • Excellent customer management skills 
  • Excellent time management skills 
  • Self-starter – good internal motivation for self-directed time and activities

Additional Information

  • Location: Quezon City, NCR.
  • Full Time position(s) are available.

For more than 26 years, Dell has played a critical role in transforming computing - the company revolutionized the way people and organizations bought their computer hardware, enabling more affordable and more pervasive access to technology around the world.

We are capitalizing on that legacy to help customers evolve the way they purchase, deploy and use computer technologies. Today, the computer industry is at a critical inflection point that will redefine the types of products and services customers demand from their technology providers, including greater mobility, virtualization, cloud computing and ubiquitous data capacity and access.

Dell is addressing this industry change and is uniquely positioned to help its customers grow and thrive in this new era. We now offer more than hardware, with a robust portfolio of products and services we’ve built organically, through acquisitions and re-energized partnerships. In fact, we have our strongest-ever product and services portfolio, and have acquired significant new skills and capabilities, reorganized our operations, optimized our global supply chain and put in place a world-class management team – all to provide solutions with the best value, ease-of-use and flexibility.

Today, Dell connects with more than 5.4 million customers every day. Our 96,000 team members around the world are committed to making technology work harder for customers and communities.

We make technology more accessible to people and organizations around the world. We ship more than 110,000 systems every day to customers in 180 countries — that’s more than one every second.

Even at its start 26 years ago, Dell built computer systems with a singular purpose – to deliver technologies that could unlock human potential. Dell remains relentlessly focused on delivering technology that works harder for our customers and is more accessible to people and organizations around the world.

Dell in the Philippines

Since opening our doors in the Philippines in 1997, we have steadily grown our business and presence in the country in tandem with the rise of Asian economies over the past decade. Today, we look back with pride at Dell Philippines after more than a dozen years of steady growth and success with the following milestones:

  • In 1997, Dell opened its local headquarters in the Enterprise Building at the commercial business district of Makati City. After ten years, it then transferred office to the RCBC Building until 2008, where it is currently situated at the Eastwood City Cyberpark in Quezon City to accommodate the growing team.
  • 2004 saw the introduction of the Dell Authorized Service Provider Program (DASP) cementing its commitment to excellent customer experience, 24x7 support availability, and nationwide coverage.
  • 2005 marked Dell’s leadership in the enterprise segment when it gained number one market share in the Commercial Space for the 1st time.
  • 2005, 2007 and 2008, Dell gained #1 position in the Commercial  Space specific to overall PC units.
  • 2007 saw the opening of several innovative, customer-centric Solution Centers through its network of channel partners.
  • 2009 was celebrated with another milestone when Dell opened its very own Solution center in its Eastwood office.
  • Presently, there are 15 corporate resellers that lead the Sales and Marketing efforts for Dell here in the Philippines.
  • Dell’s presence in the Philippines also includes a strong Dell International Services operation which provides technical and non-technical customer support services to consumers and small and medium businesses in the US, UK, Ireland and ANZ.

Continuing our success

As we continue to transform Dell to meet the demands of a globalized world, we are mindful that the main catalysts behind our success are our stakeholders, especially our customers, partners and our team members. For this reason, we place paramount importance on building meaningful relationships with our stakeholders. When Dell started 26 years ago, taking care of and communicating with our customers, people and communities with integrity, honesty and openness was a priority and our differentiator.

 

Dell continues to be grounded by these values and our growing commitment to the Filipino market, in making technology more accessible to people and organizations.

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