Hinduja Global Solutions

Earn 25K basic + up to 60K incentives! Apply as a Customer Care Professional (QC)

Responsibilities

• Start ASAP

• Premiere Financial Account

 

Requirements

  • Candidate must possess at least a Some College (But did not graduate) on any course.
  • Preferably Fresh / Entry Level specializing in Customer Service or equivalent.

Minimum Qualifications

  • Undergraduate (completed 2nd yr college) with 6 months customer service related experience
  • Minimum 6 months call center experience in 1 call center from any US Voice account with or without CSAT and NPS as part of operational metrics
  • Fresh graduates with exceptional communication skills are welcome to apply
  • Good interpersonal skills
  • Analytical and problem solving skills
  • Good comprehension skills
  • Basic knowledge with MS Office
  • Willing to work on weekends and holidays
  • Amenable to work in Libis, QC

HGS offers:

  • Up to 65K per month
  • Night differential
  • HMO coverage for employee upon Day 1 and dependent upon certification
  • Life and Accident Insurance
  • Annual increase base on performance

Additional Information

  • Salary between PHP 21,000.00 and PHP 25,000.00
  • Location: Quezon City, NCR.
  • Full Time position(s) are available.

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive.  HGS provides a full suite of business process management services from marketing and digital enablement services, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps to retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with about 40,000 employees in 65 worldwide locations delivering localized solutions. HGS, part of the multi-billion dollar Hinduja Group, has over four decades of experience working with some of the world's most recognized brands.

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