Aspire Global Solutions is a growing Business Process Outsourcing Company in the heart of Ortigas Center which success is driven by its people and their commitment to get results by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. We are involved in virtually every facet of the BPO industry.
Our target as an organization is to help associations improve their customer service quality by enhancing the techniques that deliver their process. Our excellence is achieved by being process-driven. We are committed to building long term relationships with our clients and we know that the only way we can do that is by continuously cultivating employees through continuous education, providing above industry standard HMO benefits, and aligning employees' goals to the company's own.
We want you to be a part of our growing team! | Work with us ensures work-life balance and we continuously invest in having a relaxed and friendly work environment. If you are self-motivated and highly adaptable to the changing times, then we want you! Come and be a part of something BIG! We are urgently hiring!
B2B Customer Retention Representatives | One day process application! Get hired in one day and start next week!
• Manage escalation from first line support to third line support and tracking of support incidents
• Document case progress and resolutions
• Be able to prioritize support issues while maintaining high customer satisfaction
• Periodic reporting of support activities
How Can Working With Us Improve Your Work Life Balance
Sometimes, people experience contingencies from everyday living. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. At Aspire Global, we offer short term loan assistance to cover the costs of their personal expenses.
Employees are entitled to up to three (3) dependents covered by our medical insurance. One of the challenges most people have is not having enough coverage when a medical need arises. At Aspire Global, we take good care of our employees so they can focus on the job they are assigned to do and not have to worry about their health or their family’s well-being.
Leadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars and other management programs that will help advance our employees’ career with us. We don’t just teach people to be great managers here, we teach them to be leaders.