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Japanese Speaking Agents (CSR)

Hinduja Global Solutions

Requirements

  • Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.

Additional Requirements

  • Graduate of any 4-year course
  • Completed at least 2 years of college education of any course w/ Minimum 6 months relevant work experience gained in an international call center is a big advantage
  • Has very good customer service orientation
  • Excellent interpersonal and communication skills
  • Very good analytical and mathematical skills
  • Knowledgeable in MS Office and internet browsing
  • Experience in the health insurance business will be an advantage (but not required)
  • Operating hours is 24/7
  • Having a Japanese Language education is a big advantage to be qualified
  • Knows how to speak, read and write in Nihonggo
  • Level of familiarity in Hiragana, Katakana and Kanji is required
  • START DATE: ASAP

Additional Info

  • Salary between PHP 50,000.00 and PHP 80,000.00
  • Location: Quezon City, NCR.
  • Full Time position(s) are available.

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About Us

At HGS, our sole focus is on the skills you will bring to our table and the ones you will learn with us. We are excited about what we can do here, together. Join us.

 

A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle. We are committed to our mission of enabling our clients to become more competitive every day. Our expertise lies in combining technology-powered services in automation, analytics, and digital with domain expertise focusing on Back-Office processing, Contact Centers and HRO solutions to deliver transformational impact to our clients.

By the merit of being in the customer service industry for more than four decades now, HGS has been in the thick of all innovations that have swept CRM operations worldwide. Over the past two decades, we have built expertise in nine industries, serving both international and local clients across seven geographies. Now, we are ideating new-age careers in each of these verticals to help us revolutionize today’s customer experience, leading our clients to the forefront of their business.

 

OUR VISION

To be a globally preferred business process transformation partner for our clients, creating value in their business through innovative outsourcing solutions.

OUR MISSION

To Make Our Customers More Competitive

OUR VALUES

HGS has evolved the following set of Seven Values that inspire and energize every employee of the Company and its subsidiaries: