Asia Select, Inc.

Bilingual Customer Service Representative

Responsibilities

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Requirements

  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a High School Diploma, Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in Customer Service or equivalent.
  • Required skill(s): Communication Skills, Technical Support.

Openings for Korean, Spanish, Portuguese, Mandarin, French, Italian, Arabic, and Thai.

Additional Information

  • Location: Mandaluyong City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 20.

Unlike other human capital resource companies, Asia Select stands unique as a “total” recruitment company. Here, the opportunity to cover all needs plus add Human Resources training and development, positions us as an integrated end-to-end company. 

Asia Select specializes in Finance & Accounting, Pharmaceutical & Healthcare, Sales & Marketing, Information Technology, BPO/Shared Services, Human Resources, Customer Service, Manufacturing, and Engineering. Aside from this, we also offers searches at the CEO and Director levels along with volume recruitment for more specific jobs at the line and managerial level.

Other Positions Available:
» Financial Advisor
» Online English Teachers
» Financial Advisor
» Financial Advisor
» Financial Advisor