SM Mart Inc.

Customer Relations Services Representative - The SM Store (Sta. Mesa)

Responsibilities

ADMINISTRATIVE SUPPORT
Provide day-to-day administrative support at the CRO

PERFORM DAY-TO-DAY SECURITY DUTIES
Operate CCTV, oversee overnight security during construction (new/renovation/expansion), clearing & closing inspection, cash escorting)

RESPOND TO EMERGENCY & CUSTOMER CONCERNS
Respond to emergency & customer concerns as outlined in the store’s contingency plan

PERFORM POLICE / COURT DUTIES
File case at the police station, assist in blotter; keep evidence related to cases

SAFEKEEP ITEMS LEFT IN THE STORE
Record, safekeep, turn over to management or customer, items left by employees or customer in the store

MAINTAIN ORDERLINESS & CLEANLINESS
Maintain orderliness & cleanliness of the work area, equipment & facilities in accordance with safety & security standards

Requirements

  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in Security/Armed Forces/Protective Services or equivalent.

  • Candidate must possess at least a Bachelor's/College Degree in any field.
  • Preferably with at least 1 year experience specializing in Security/Armed Forces/Protective Services or equivalent.
  • Flexible to be assigned to work schedules supporting the retail operational hours
  • Willing to be assigned in The SM Store [Sta. Mesa]
  • Fresh graduates are welcome to apply
  • Full-time positions available

Additional Information

  • Location: Manila, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 3.

It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online.

Other Positions Available:
» Treasury Assistant - The SM Store (Sta. Mesa)
» Accounting Assistant - Rosario
» Accounting Associate - The SM Store (Cubao)
» Accounting Assistant - Bicutan
» Treasury Assistant - National Capital Region