Responsibilities:

• Establishes, develops and maintains business relationships with prospective customers and to generate new enrollment for the organization’s products/services
• Also asks probing questions for more data as necessary
• Process customer calls consistent with program specified strategies and customer satisfaction measurements to ilude but not limited to proper answering procedure, e.g. opening and closing remarks
• Follow and adhere to prescribed training methods
• Serve as first level contact for customer inquiries.
• May respond to customer complaints by referring them to immediate superior.
• Maintain acceptable levels of performance including but not limited to attendance, adherence, customer courtesy, and all other productivity and efficiency targets and objectives
• Learn new methods and services as the job requires
• Identify inaccuracies in databases and report problems for correction
• Other related duties assigned

Requirements:

• Candidate must possess at least a Bachelor's/College Degree , Professional License (Passed Board/Bar/Professional License Exam), any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent..

We also accept WALK-IN applicants. Please indicate Jobs180 as the source for the vacancy and Job opening.

Recruitment hours: 11am-5pm.

Recruitment Hub: 11/F Hanston Square Building, San Miguel Avenue, Ortigas, Pasig City

                              2/F Science Hub Tower 4 Mckinley Hill Taguig

Just bring a copy of your Resume and a Valid ID.

Contact me:
Mobile: 09176385337 look for Mark.

Email: MarkAnthony.Orillo@cognizant.com

• Candidate must possess at least a Bachelor's/College Degree on any course.
• Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.
• Required skill(s): RN.