Process Associate - Health Care Account (Open for fresh Graduates)

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Responsibilities

Job Description:

  • Responsible for receiving, documenting, researching and responding to member inquiries, complaints, appeals and/or grievances received over the phone.
  • Achieve and maintain key performance measures.

Requirements

  • Candidate must possess at least a Some College (But did not graduate), Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.

Additional Requirements

Qualifications

  • Completed at least 2 years in college without back subjects.
  • Should have 0-6 months of BPO experience in a voice campaign.
  • Excellent written and verbal communications skills
  • Willing to work in Taguig\Ortigas

Additional Information

  • Location: Taguig City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 30.