Guest Experience Marketing Manager Trainees (Laguna, Batangas, Cavite, Quezon Province)

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Responsibilities

Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree , Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Mass Communications, Marketing, Commerce or equivalent.
  • Graduate of any 4 year course
  • With excellent communication skills
  • Loves to interact with children
  • No work experience required.
  • 10 Full-Time position(s) available.

Responsibilities:


“The Guest Experience Manager (GEM) develops and manages Guest Experience Leaders (GELs) to execute all Marketing Programs and create a culture of hospitality that drives feel-good guest experience and achieves excellent business results.”

 

Guest Experience

  • Attends to guest inquires/concerns and manages guest experience to ensure external customer’s aasatisfaction
  • Executes plan to improve guest service within the restaurant
  • Identify factors that may negatively impact guest experience

 

Profitability and Sales Building

  • Handles profitability of sales and marketing promotions in relation to various segments like Happy Meal/s and McCelebration/s to maximize sales potential within the community
  • Forecasts sales related to store marketing and assess daily, weekly, and monthly store marketing sales targets
  • Conducts in-restaurant implementation of new marketing plans and procedures
  • Schedules activities to build the business on all areas of store marketing such as community visits, large food order, etc.

 

People Management/ Safety/ Sanitation/Security

  • Properly executes, enforces and manages all food safety and sanitation requirements and health and safety programs
  • Ensures all security procedures and cash handling policies are executed properly
  • Reinforces McDonald's policies and procedures to service providers
  • Develops, shares knowledge and experience, and trains GELs (crew members)

 

Benefits:

 

  • Applicant will enjoy competitive compensation package
  • World Class Training
  • 5 day work week
  • Free Meals
  • Work-Life Balance
  • Friendly Work Environment

Requirements

  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in Food/Beverage/Restaurant Service or equivalent.
  • Required language(s): English, Tagalog.

Additional Information

  • Location: Laguna, CALABARZON.
  • Full Time position(s) are available.
  • Number of vacancies: 20.