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• Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
• Learn the basics of being a banker thru mastery of global banking and financial services of Citi
• Opportunity to interface with multicultural clients across the globe (Speak with clients from US, UK, Australia & Singapore)
• In the process develop leadership skills (problem solving, decision-making, negotiating, selling, working in a team, and effective communications)


  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in Customer Service or equivalent.
  • Required language(s): English.

Additional Requirements


·  Has work experience in an international BPO/ call center setting 
·  High school graduates with 1 year BPO experience / college graduates are also welcome to apply
·  Above average English communication skills
·  Amenable to work in Bonifacio Global City, Taguig
·  Amenable working on shifts, holidays, weekends & extended work hours
·  Applicants should be Filipino citizens or hold relevant residence status

Additional Information

  • Salary between PHP 24,000.00 and PHP 31,000.00
  • Location: Taguig City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 80.

If you are passionate about great customer service and want to develop your career with one of the world’s leading banks, then we would love to speak with you. As a Phone Officer you will support the global company’s local clients and be part of our in-house contact centre team in Eastwood, Libis. In this company, you will be working as part of a team, in a culture which is supportive and collaborative. You will have an excellent rewards and benefits package from your first day, and we will help you turn ambition into achievement through career development.