URGENT HIRING: Customer Service Representative

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Responsibilities

As a pioneer and leader in the call center industry since 2002, ePerformax specializes in providing customer service to English-speaking customers of US Fortune 500 clients. One thing that sets us apart from other call centers is our Global Communications & Management Academy. In 2006 ePerformax was the first call center in the Philippines to receive accreditation from the Technical Education and Skills Development Authority (TESDA), and the GCMA was created in early 2008 to provide opportunities for Filipinos, who may not have otherwise had it, to have a successful and rewarding career in the BPO industry. The GCMA helps Filipinos develop and master global English communication skills in order to deliver superior customer service for their customers.

ePerformax is very proud to be a Filipino company, and our operations are only in the Philippines. It is our goal to continue to invest in the people and expand and grow our company here for many years to come to ensure the Philippines remains a top destination for outsourcing and a rewarding livelihood for many Filipinos.

 

 

Requirements

  • Candidate must possess at least a High School Diploma, TESDA / Technical / Vocational Certificate, Some College (But did not graduate), Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in Clerical/Administrative Support or equivalent.
  • Required language(s): English.

Additional Requirements

Amenable to work on a shifting schedule.
Willing to work in Pasay City.
 

Walk in applicants may go to:

Career Cafe

Scape Building, Macapagal Boulevard, Pasay City

Additional Information

  • Salary between PHP 17,000.00 and PHP 33,000.00
  • Location: Pasay City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 300.

Join the BEST, not the biggest! 

 

We are not the biggest, but we are the best. We will never be the biggest contact center. Instead, we are committed to be the best partner in the world for our clients and our employees. We are particular about our clients, because we want to build partnerships with companies that share our commitment to excellence. We’re also particular about the employees we hire, because we all have to be partners in achieving our goal to be the best performing team.

 

We have the kind of company history and stability that will make your parents proud. We have been in the Philippines since 2002. We are a Philippine company. Two of our major clients have been with us for more than 10 years (while the typical BPO has clients for three years or less). This means we have a lot of stability and are continuing to grow (when other contact centers are downsizing). We have the reputation for being an agile, innovative, high-performance company our clients can rely on to take great care of their customers. And our employees have a reputation for being the best of the best.

 

We don’t have call center reps working at ePerformax. Our clients have advanced self-service options for their customers, so our team is responsible for handling the more complex customer situations. That requires a higher level of knowledge, skill, and sophistication. We hire people who have the aptitude to excel as a Customer Support Consultant. After all, you have a higher-level education and we want to help you put that to good use.