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Chat Support Officer | Non-Voice Online Chat

i4 Asia Incorporated

Requirements

  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a High School Diploma, TESDA / Technical / Vocational Certificate, Some College (But did not graduate), Bachelor's/College Degree, Senior High School Diploma on any course.
  • Preferably Fresh Grad / Entry Level specializing in Customer Service or equivalent.
  • Required skill(s): Chat Support, Communication Skills, English Skills, Pharmaceuticals.
  • Required language(s): English, Tagalog.

Responsibilities

* Be online customer service chat representing PH companies
* Work with young and dynamic team members
* We are not a call center, we are a digital solutions agency

We are looking to people to help manage Online Live Chat for our clients. You will be provided training in tools ad orientation to handle the accounts. You will talk to end-customer on inquiries like product information, online ordering assistance and other matters.

We need someone who is:

* Patient and has good customer services skills
* Comfortable in using English in chat
* Can realibly maintain good attendance record
* Familiar with using software like email and spreadsheet
* Any customer service experience a plus
* Any background in pharmacy a plus
* Working hours Mon - Sat (10 - 7pm)

Additional Requirements

  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a High School Diploma, TESDA / Technical / Vocational Certificate, Some College (But did not graduate), Bachelor's/College Degree, Senior High School Diploma on any course.
  • Preferably Fresh / Entry Level specializing in Customer Service or equivalent.
  • Required skill(s): Chat Support, Communication Skills, English Skills, Pharmaceuticals.
  • Required language(s): English, Tagalog.

Additional Info

  • Location: Pasig City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 6.

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Email us your resumé and a brief introduction to jobs@i4asiacorp.com. Please make sure that the Subject of your email is the position you're applying. If you've already been scheduled, please download our Application Form. This is a PDF file which you may open and fill out using Adobe Reader. Please fill it out, print it, sign it, and, together with your printed resumé, bring it to our office.

i4 Asia Incorporated Unit 2014, Strata 100 Building F. Ortigas Jr. Road, Ortigas Center Pasig City, Metro Manila Telephone: 631-2718

About Us

i4 Asia is an IT Outsourcing company whose expertise is making technology work for your organization. We can help you lower cost in maintaining IT infrastructure and achieve greater revenues with the use of new media marketing and various e-business solutions. We can further back this all up with our capability in providing you business process and Internet marketing consultancy to ensure you are not alone in making technology your advantage.

With much expertise in providing IT Support Solutions, i4 Asia’s technical support team help corporate IT operations lower cost and increase efficiency. Some of our technical support services include outsourced technical help desk services, on-site and on-call troubleshooting services, regular maintenance and support for both desktops and servers. Our team is also versed in both Windows and Linux platforms so you can be comfortable on what suits you best rather than forcing on you limited options.

As customer centric company, you can count on i4 Asia to provide friendly, prompt, and professional service. We look at customers not just as clients but as long-term business partners of the company. It is our interest in building a relationship that can support your technology needs as your needs change and grow.