Philippine Registered Nurses - Health Care Process Associate | Competitive Salary!

Cognizant Technology Solutions Philippines Inc.

NCR, Taguig City

At least 1 Year Experience

Contractual, full, or part time position are available

1 vacancy available left

Responsibilities

  • Establishes, develops and maintains business relationship with prospective customers and to generate new enrollment for the organization's products/services
  • Also asks probing questions for more data as necessary
  • Process customer calls consistent with program specified strategies and customer satisfaction measurements but not limited to proper answering procedure, e.g. answering and closing remarks
  • Follow and adhere to prescribed training methods
  • Serve as first level contact for customer inquiries.
  • May respond to customer complaints by referring them to immediate superior.
  • Maintain acceptable levels of performance including but not limited to attendance, adherence customer courtesy, and all other productivity and efficiency targets and objectives
  • Learn new methods and services as the job requires
  • Identify Inaccuracies in databases and report problems for correction
  • other related duties assigned

Requirements

  • Candidate must possess at least a Professional License (Passed Board/Bar/Professional License Exam) on any course.
  • Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.

Additional Information

  • Location: Taguig City, NCR.
  • Full Time position(s) are available.

About Us

A Fortune 500 company, Cognizant is headquartered in the U.S. with offices and delivery centers that span the globe. Born global, Cognizant offers a unique learning and work environment.