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Philippine Registered Nurses - Health Care Process Associate | Competitive Salary!

Cognizant Technology Solutions Philippines Inc.

Requirements

  • Candidate must possess at least a Professional License (Passed Board/Bar/Professional License Exam) on any course.
  • Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.

Responsibilities

  • Establishes, develops and maintains business relationship with prospective customers and to generate new enrollment for the organization's products/services
  • Also asks probing questions for more data as necessary
  • Process customer calls consistent with program specified strategies and customer satisfaction measurements but not limited to proper answering procedure, e.g. answering and closing remarks
  • Follow and adhere to prescribed training methods
  • Serve as first level contact for customer inquiries.
  • May respond to customer complaints by referring them to immediate superior.
  • Maintain acceptable levels of performance including but not limited to attendance, adherence customer courtesy, and all other productivity and efficiency targets and objectives
  • Learn new methods and services as the job requires
  • Identify Inaccuracies in databases and report problems for correction
  • other related duties assigned

Additional Info

  • Location: Taguig City, NCR.
  • Full Time position(s) are available.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world.