Process Associate | Health Care Account (Open for Fresh Graduates)

Job Description:

• Responsible for receiving, documenting, researching and responding to member inquiries, complaints, appeals and/or grievances received over the phone.
• Achieve and maintain key performance measures.

Requirements

• Candidate must possess at least a Bachelor's/College Degree on any course.
• Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.

• Candidate must possess at least a Bachelor's/College Degree on Human Resource Management.
• Preferably Fresh / Entry Level specializing in Human Resources or equivalent.

Qualifications

• Completed at least 2 years in college without back subjects.
• Should have 0-6 months of BPO experience in a voice campaign.
• Excellent written and verbal communications skills
• Willing to work in Taguig\Ortigas