TSR | Quezon City

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Assists customers by competently and professionally handling client’s employees’ concerns (basic trouble-shooting); responds to customer’s queries and complaints; keeps client’s equipment operational by following established procedures on reporting and troubleshooting malfunctions.



  • Competitive Compensation Package with Monthly Performance Incentives
  • Meal and Other Allowance
  • HMO and Dental Coverage from Day 1 of Employment
  • Continuous Education Assistance and Skills Enhancement through Training & Personal Development Programs
  • Exciting and Encouraging Work Environment


  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Additional Requirements

  • At least HS Graduate or equivalent;
  • 1 year in the BPO industry in a Tech troubleshooting function or the equivalent. 
  • Fresh graduates are welcome with technical related course
  • Strong and good communication skills
  • Strong attention to detail.
  • Technical background is highly required.
  • Hardware and Networking support experience is preferred .
  • Amenable to work in One Cyberpod Centris, Quezon City
  • Full-Time position(s) available.


Click APPLY NOW and expect a CALL within 24-48 hours from our recruitment team.


*Terms and Conditions Apply.

Additional Information

  • Location: Muntinlupa City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 25.

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.