HRSS - Advisor

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Job Objective

  • To deliver accurate and timely payroll inputs for NA. All PAFs should be completed in time for payroll processing.
  • To run payroll accurately and credit employees’ accounts on a timely manner.
  • To be able to address all issues/concerns raised by employees about their pay disputes.
  • To process an off-cycle pay or special payout if needed to resolve/close the payroll disputes.
  • To be able to compute/process the employees’ final pay on time.
  • To be able to submit accurate reports to Finance and WFO teams on time.
  • To process year-end activities without delay and send the tax returns to employees.
  • To help with some of the PH processes such as running statutory reports, CRT, ad hoc reports from SAP and serve as back-up in running PH payroll.
  • Must be willing to work on midshift/graveyard shift. 

Job Specifications (Qualifications, Skills and Experience)

Educational Background

  • College Degree, preferably with knowledge in accounting but not a requirement.

Work Experience

  • Preferably with work experience related to US payroll, background in ADP.

Skills Requirements

  • Communication Skills, Knowledge in MSO (Excel/Google Sheet)







  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Junior Associate (1-4 yrs experience) specializing in BPO/Call Center or equivalent.

Additional Information

  • Location: Mandaluyong City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 1.

Transcom is a global employer in an industry that depends on strong, resourceful, talented people. We are a results-focused company. Your progress will be determined by your talent and your contribution to the success of your team and our business.

In return for commitment, hard work and talent, we offer competitive salaries and benefits, high-quality training and opportunities to forge a career in a progressive, client-focused business.

Our goal is that every employee becomes their own best motivator, and that management's role in this area is to foster a culture of motivation that is effective in the long term.