Urgent Hiring: Customer Support Associate for Local Accounts

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Responsibilities

Job Descriptions:

  • Achieve 100% of sales and call targets 
  • Process client orders and support FSP(Field Sales Personnel) efforts in a manner consistent with quality service standards
  • Disseminate information on products, promos, and sales related matters
  • Answer general inquiries and suggest products to clients over the phone.
  • Resolve complaints by verifying problem and explaining the best solution.
  • Maintain account record and provide excellent customer service.

Job Requirements:

  • Graduate of any Bachelor's Degree/College Degree in any field; Preferably Business-related
  • Relevant work experience preferred; Fresh Graduates are very much welcome to apply
  • Good scholastic records is a plus
  • Must be computer literate, keen to details, open to learning and a team player
  • Willing to work in Ermita, Manila

Requirements

  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Fresh Grad / Entry Level specializing in Sales - Telesales/Telemarketing or equivalent.

Additional Information

  • Location: Manila, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 10.

Firefly™ Electric & Lighting Corporation (FELCO) was formally established in 2001 to engage primarily in the marketing and sale of various lighting and electrical products in the Philippines. We provide cost-effective and quality solutions to various project applications to compliment our wide range of lighting products.


We are committed to producing high quality, yet affordable lighting products. Our products go through rigorous testing procedures and conform to the highest international standards.