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Operations Analysts/Customer Service

ADP (Philippines) Inc.

Requirements

  • Candidate must possess at least a High School Diploma, TESDA / Technical / Vocational Certificate, Some College (But did not graduate), Bachelor's/College Degree on any course.
  • Preferably Fresh Grad / Entry Level specializing in Customer Service or equivalent.
  • Required skill(s): above average command of English language, analytical and problem solving skills.
  • Required language(s): English.

Responsibilities

  • Supports and receives US payroll inquiries via phone or fax and processes it through ADP's processing system. 
  • The associate audits the payroll for accuracy and answers basic client questions regarding US payroll including processing procedures and taxes. 
  • Answers incoming client calls and/or makes outbound telephone calls to clients with high focus on world-class service and first-call resolution.

Additional Requirements

Applicants should be willing to work at night schedule (9PM - 6AM). 

Please bring a copy of your resume and a valid ID. Interested applicants may walk-in from 11AM to 8PM, Monday to Friday.

LOCATIONS

(Makati) Ground Floor, Aeon Centre, Alabang Zapote Road, Muntinlupa

(Alabang) 6F, Glorietta 2 Corporate Center, Ayala, Makati

Additional Info

  • Location: Makati City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 183.

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About Us

ADP Philippines provides an environment where associates can maximize their potential. That’s because we offer a solid foundation of innovative solutions, are recognized as a global leader and have a progressive vision for the future. Our down-to-earth culture welcomes diverse perspectives and creates an environment where careers and personalities can flourish.  We are on a journey to advance human potential in a humble yet powerful way, and the strength of our team comes from what each of us has to offer.