BPO : AR SPECIALIST | ALABANGSubmit ResuméLink
We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.
From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they do—on a foundation of unyielding integrity.
We are Genpact. Transformation happens here. Come, be a part of our exciting journey!
JOIN US NOW AND ENJOY THE FOLLOWING BENEFITS:
Competitive Compensation Package with Monthly Performance Incentives
Meal and Other Allowance
HMO and Dental Coverage from Day 1 of Employment
Continuous Education Assistance and Skills Enhancement through Training & Personal -Development Programs
Exciting and Encouraging Work Environment
At least High School Graduate;
Preferably with B2B Accounts Receivable experience or B2B Collections experience; Computer Literate (MS Office especially Excel)
B2B Background; Preferably from Manufacturing Industry (Healthcare, Oil & Gas, Power, Energy):
Collaboration skills (with internal & external stakeholders & with Debtors), Both Written & Verbal:
SAP /Oracle knowledge preferred but not mandatory, Mailbox - Outlook Management , MS Office:
Work on assigned Account Ledger, Past Due Collections, Ageing Accounts, Reconciliation, including coordinating with Cash Applications, credit card payments. Dispute Management:
Professional Email/Phone Etiquette, Strong exposure to end-to-end Accounts Receivable process, specifically in collections, reconciling credit/debit memo, raising Disputes, End to end ledger ownership:
Exposure in a collections role; comfortable in a voice/email function which requires handling calls/emails from clients/customers:
Email, Outbound/Inbound Calling
DOCUMENTS REQUIRED upon passing FINAL INTERVIEW:
SSS employment history (SSS static Report)
COE (from previous/most recent employer) or accomplished Exit Clearance Form in the absence of COE
College or high school diploma
Transcript of Records (TOR)
We also have a FREE CALL CENTER TRAINING* with ALLOWANCE* and INCENTIVES*!
Click APPLY NOW and expect a CALL within 24-48 hours from our recruitment team.
WE ENCOURAGE WALK-IN APPLICATIONS!
Visit our Recruitment hub with:
A copy of your resume
SSS number (if available); and of course!
your friends and colleagues who are seeking for not just a job but CAREER, GROWTH and DEVELOPMENT!
Look for COLT as your CONTACT PERSON.
*Terms and Conditions Apply.
- Candidate must possess at least a High School Diploma, TESDA / Technical / Vocational Certificate, Bachelor's/College Degree, Senior High School Diploma on any course.
- Preferably Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
- Required skill(s): CUSTOMER SERVICE.
- Required language(s): ENGLISH, ENG.
- Location: Muntinlupa City, NCR.
- Full Time position(s) are available.
- Number of vacancies: 25.
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.