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Customer Service Representatives | Process Associate - Seasonal Accounts! (w/ 20k Completion Bonus)

Cognizant Technology Solutions Philippines Inc.

Requirements

  • Candidate must possess at least a Some College (But did not graduate), Bachelor's/College Degree on any course.
  • Preferably Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Responsibilities

Responsible for

  • Receiving, Documenting and Researching.
  • Responding to Inquiries, Complaints, Appeals and/or Grievances received over the phone.
  • Achieve & maintain key performance measures.
  • Achieving, developing and maintaining customer relationship.

Requirements

 

  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.

 

 

Additional Requirements

Qualifications

  • Completed at least 2 years in college without back subjects.
  • Should have 0-6 months of BPO experience in a voice campaign.
  • Excellent written and verbal communications skills
  • Willing to work in Taguig

Additional Info

  • Location: Taguig City, NCR.
  • Contract position(s) are available.
  • Number of vacancies: 20.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world.