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Customer Service Representative - Financial Accounts (Open for Fresh Graduates)

Cognizant Technology Solutions Philippines Inc.

Requirements

  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Fresh Grad / Entry Level specializing in Customer Service or equivalent.

Responsibilities

Process Associates for Financial Account 

Responsiblities

  • Answers inbound calls from shareholders and prospective shareholders ;
  • Ensure account verification procedures are followed ;
  •  Respond to specific account and procedural information requests including balances, closing prices, portfolio performance and quotes ;
  • Actively resolve client issues ;
  • Maintain an understanding of the systems required to initiate shareholder transaction and maintenance requests ;
  • Remain up to date regarding Stock Transfer products, services and systems ;
  • Complete extensive ongoing training to maintain competency in financial markets and instruments

Additional Requirements

Qualifications

  • Completed at least 2 years in college; business course and it's equivalent
  • No work experience required. Fresh grads are encouraged to apply! 
  • Excellent written and verbal communications skills
  • Willing to work in Taguig\Ortigas

 

Additional Info

  • Location: Taguig City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 50.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world.