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Customer Service Representative - Financial Accounts (Open for Fresh Graduates)

Cognizant Technology Solutions Philippines Inc.

Requirements

  • Candidate must possess at least a Some College (But did not graduate), Bachelor's/College Degree on any course.
  • Preferably Fresh Grad / Entry Level specializing in Customer Service or equivalent.

Responsibilities

Job Description

Process Associates for Financial Account 

Responsiblities

  • Answers inbound calls from shareholders and prospective shareholders ;
  • Ensure account verification procedures are followed ;
  •  Respond to specific account and procedural information requests including balances, closing prices, portfolio performance and quotes ;
  • Actively resolve client issues ;
  • Maintain an understanding of the systems required to initiate shareholder transaction and maintenance requests ;
  • Remain up to date regarding Stock Transfer products, services and systems ;
  • Complete extensive ongoing training to maintain competency in financial markets and instruments

Additional Requirements

Qualifications

  • Completed at least 2 years in college; business course and it's equivalent
  • No work experience required. Fresh grads are encouraged to apply! 
  • Excellent written and verbal communications skills
  • Willing to work in Taguig\Ortigas

Additional Info

  • Location: Taguig City, NCR.
  • Contract, Part Time position(s) are available.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world.