Customer Service Representative | Process Associate (Open for Fresh Graduates)

Cognizant Technology Solutions Philippines Inc.

NCR, Taguig City

At least 1 Year Experience

Contractual, full, or part time positions are available

20 vacancies available

Responsibilities

Responsible for

  • Receiving
  • Documenting
  • Researching
  • Responding to Inquiries, Complaints, Appeals and/or Grievances received over the phone.
  • Achieve & maintain key performance measures
  • Achieve, develop and maintain customer relationship

Requirements

 

  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.

 

 

Requirements

  • Candidate must possess at least a Some College (But did not graduate), Bachelor's/College Degree on any course.
  • Preferably Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Additional Requirements

Qualifications

  • Completed at least 2 years in college without back subjects.
  • Should have 0-6 months of BPO experience in a voice campaign.
  • Excellent written and verbal communications skills
  • Willing to work in Taguig\Ortigas

Additional Information

  • Location: Taguig City, NCR.
  • Contract, Full Time position(s) are available.
  • Number of vacancies: 20.

About Us

A Fortune 500 company, Cognizant is headquartered in the U.S. with offices and delivery centers that span the globe. Born global, Cognizant offers a unique learning and work environment.