Customer Service Representative | Process Associate (Open for Fresh Graduates)

Responsible for

• Receiving
• Documenting
• Researching
• Responding to Inquiries, Complaints, Appeals and/or Grievances received over the phone.
• Achieve & maintain key performance measures
• Achieve, develop and maintain customer relationship

Requirements

• Candidate must possess at least a Bachelor's/College Degree on any course.
• Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.

• Candidate must possess at least a Some College (But did not graduate), Bachelor's/College Degree on any course.
• Preferably Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Qualifications

• Completed at least 2 years in college without back subjects.
• Should have 0-6 months of BPO experience in a voice campaign.
• Excellent written and verbal communications skills
• Willing to work in Taguig\Ortigas