Customer Service Representative | Process Associate (Open for Fresh Graduates)
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Responsibilities
Responsible for
- Receiving
- Documenting
- Researching
- Responding to Inquiries, Complaints, Appeals and/or Grievances received over the phone.
- Achieve & maintain key performance measures
- Achieve, develop and maintain customer relationship
Requirements
- Candidate must possess at least a Bachelor's/College Degree on any course.
- Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.
Requirements
- Candidate must possess at least a Some College (But did not graduate), Bachelor's/College Degree on any course.
- Preferably Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
Additional Requirements
Qualifications
- Completed at least 2 years in college without back subjects.
- Should have 0-6 months of BPO experience in a voice campaign.
- Excellent written and verbal communications skills
- Willing to work in Taguig\Ortigas
Additional Information
- Location: Taguig City, NCR.
- Contract, Full Time position(s) are available.
- Number of vacancies: 20.
A Fortune 500 company, Cognizant is headquartered in the U.S. with offices and delivery centers that span the globe. Born global, Cognizant offers a unique learning and work environment.