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Process Associates for Fresh Graduates

Cognizant Technology Solutions Philippines Inc.

Requirements

  • Preferably Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Responsibilities

  • Receiving, documenting, encoding of a specific task depending on the LOB
  • Responding to Inquiries, Complaints, Appeals and/or Grievances received over the phone.
  • Achieve & maintain key performance measures
  • Achieving, developing and maintaining customer relationship

Additional Requirements

  • Completed at least 2 years in college without back subjects.
  • Should have 0-6 months of BPO experience in a voice campaign.
  • Excellent written and verbal communications skills
  • Willing to work in Taguig\Ortigas

Mandatory Requirements upon onboarding

  • SSS
  • Pag-Ibig
  • PhilHealth
  • NBI Clearance (if available)
  • Proof of education/Proof of employment
  • Valid government ID

Additional Info

  • Location: Taguig City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 50.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world.