Hiring for Medical Allied Graduates - Cebu City

Optum, a UnitedHealth Group company

Central Visayas, Cebu City

At least 1 Year Experience

Salary Undisclosed

Contractual, full, or part time positions are available

50 vacancies available

Responsibilities

  • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.
  • You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
  • You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.
  • You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work

Requirements

  • Preferably Fresh Grad / Entry Level specializing in Customer Service or equivalent.

Additional Requirements

JOB QUALIFICATIONS:

  • A graduate of any 4-year course or has completed 2 years in college
  • Minimum 6 months BPO (voice) experience 
  • Ability to multi-task
  • Must be willing to work in Cebu/Taguig/Quezon/Muntinlupa/Iloilo City
  • Must be willing to work on shifting schedules

WHAT WE OFFER:

  • Market Competitive Pay Levels
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Paid Time-Off Benefits
  • Sick Leave Conversion
  • Tuition Fee Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity
  • All Mandatory Statutory Benefits

Additional Information

  • Location: Cebu City, Central Visayas.
  • Full Time position(s) are available.
  • Number of vacancies: 50.

About Us

Careers at Optum

If you’re going to change careers, why not look for an employer that’s out to change everything? If you have that kind of appetite for change, Optum is the right place for you. As part of the growing UnitedHealth Group family of businesses, we’re driving innovation and change all over the world. That’s creating opportunity right here in the Philippines for people with energy, passion and a focus on quality. We’re driven to help people live healthier lives and to helpmake the health care system work better for everyone. We want to make a difference and that makes this the one job opportunity that can change everything for you.