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Virtual Processing for CSR/TSR (Cebu)

Accenture Inc.

Requirements

  • Preferably Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Responsibilities

Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!

We're open to job processing fresh graduates for this year 2020,  and even those upcoming graduates.  

Qualifications:

  • Graduate of any bachelor’s degree
  • Undergraduates are welcome to apply
  • Must have good English communication skills
  • Willing to work on holidays, weekends, shifting schedules and extended working hours

Additional Requirements

Responsibilities:

  • Provide brilliant customer service as a "Customer Liaison" in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
  • Resolve problems and issues in a professional manner and engage with customers to identify additional needs
  • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
  • Achieve challenging individual, team and contact center targets 

Our Accenture Recruiters upon passing our assessment exams will discuss with you the career opportunity in detail. 

Open to fresh graduates or upcoming graduates of batch 2020, just submit your application and make sure to indicate expected month of graduation in your resume for faster processing.

Our goal is to ensure that we are able to continually provide career opportunities and be able to safeguard the safety of our employees and the applicants. In light of the evolving coronavirus (Covid-19) health situation, we have decided to conduct our interviews virtually.

Additional Info

  • Location: Cebu, Central Visayas.
  • Full Time position(s) are available.
  • Number of vacancies: 10.