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Customer Service Representative (CEBU)

Accenture Inc.

Requirements

  • Candidate must possess at least a Bachelor's/College Degree, High School Diploma on any course.
  • Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
  • Required skill(s): Communication Skills, Customer Service.
  • Required language(s): English.

Responsibilities

Requirements

  • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
  • Resolve problems and issues in a professional manner and engage with customers to identify additional needs
  • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
  • Achieve challenging individual, team and contact center targets     

Qualifications

  • Graduate of any Bachelor’s Degree
  • Undergraduates are welcome to apply
  • Must have good English communication skills
  • Willing to work on holidays, weekends, shifting schedules and extended working hours

Our Accenture Recruiters upon passing our assessment exams will discuss with you the career opportunity in detail. 

Additional Requirements

Open to fresh graduates or upcoming graduates of batch 2020, just submit your application and make sure to indicate expected month of graduation in your resume for faster processing.

Our goal is to ensure that we are able to continually provide career opportunities and be able to safeguard the safety of our employees and the applicants. In light of the evolving coronavirus (Covid-19) health situation, we have decided to conduct our interviews virtually.  Also, amidst the community quarantine, most of our employees are in a work-from-home setup. All talents who will be hired during this time will be equipped to work remotely as well. Return to office and further information will be announced as we abide the Philippine government's update on health and safety protocols.

With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Learn more about us here - https://www.accenture.com/ph-en

Additional Info

  • Location: Cebu City, Central Visayas.
  • Full Time position(s) are available.
  • Number of vacancies: 30.