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Cognizant QC | Process Associate | Open for fresh graduate

Cognizant Technology Solutions Philippines Inc.

Requirements

  • Candidate must possess at least a Some College (But did not graduate), Bachelor's/College Degree on any course.
  • Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Responsibilities

Job Description:

  • Responsible for receiving, documenting, researching, and responding to member inquiries, complaints, appeals, and/or grievances received over the phone.
  • Achieve and maintain key performance measures.

Qualifications

  • Completed at least 2 years in college without back subjects.
  • Should have 0-6 months of BPO experience in a voice campaign.
  • Excellent written and verbal communications skills
  • Willing to work in Taguig\Ortigas\QC

Additional Requirements

 

Requirements

  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Preferably Fresh / Entry Level specializing in BPO/Call Center or equivalent.
  • Minimum wired internet speed available at homeAt least 10MBPs.- Cognizant will provide pc/headset given that candidates have an available internet connection at home.

    3.       Have space at home conducive for working (no noisy background, not accessible to anyone walking around the house, etc..)

    4.     Lives within a 10km radius from office and will not have issues going to any of the sites (Giga). Candidates should be within NCR.

    5.       Have means / transpo coming to office during the lockdown and/or amenable to be picked up from home to work in the office.

Additional Info

  • Location: Quezon City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 100.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world.