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Customer Liaison (Service Desk Voice Support) + PHP 30k* Joining Bonus - CEBU

Accenture Inc.

Requirements

  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Fresh Grad / Entry Level specializing in Customer Service (Technical) or equivalent.
  • Required skill(s): Customer Service, Technical Support.

Responsibilities

Ready for what’s #NEXT? Start your career adventure with Accenture!

You will qualify for a PhP30,000* joining bonus if you get hired for this entry-leel role and onboard in November 2020.

Responsibilities

  • Provide technical support for resolution of customers’ IT problems, incidents, issues, requests and queries
  • Liaise with other support teams as necessary to resolve customer requests or incidents
  • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents

Qualifications

  • Graduate of any Bachelor’s degree
  • Undergraduates with 2 years of college education plus 6 months of relevant work experience are welcome to apply
  • With good knowledge and skills in IT
  • Interest in providing technical support and assistance to clients and end-users via call, chat and email
  • Excellent written and verbal English communication skills

*Terms and conditions apply

Our Accenture Recruiters upon passing our assessment exams will discuss with you the career opportunity in detail. 

Additional Requirements

Didn't find what you were looking for? Proceed with your application and we'll help you find the right fit for your skills and qualifications.

Our goal is to ensure that we are able to continually provide career opportunities and be able to safeguard the safety of our employees and the applicants. In light of the evolving coronavirus (Covid-19) health situation, we have decided to conduct our interviews virtually.You just need to have a stable internet connection. Also, amidst the community quarantine, most of our employees are in a work-from-home setup. All talents who will be hired during this time will be equipped to work remotely as well. Return to office and further information will be announced as we abide the Philippines government's update on the health and safety protocols.

With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Learn more about us here - https://www.accenture.com/ph-en

Additional Info

  • Location: Cebu City, Central Visayas.
  • Full Time position(s) are available.
  • Number of vacancies: 15.