- Candidate must possess at least a Bachelor's/College Degree on any course.
- Fresh Grad / Entry Level specializing in Customer Service (Technical) or equivalent.
- Provide technical support for resolution of customers’ IT problems, incidents, issues, requests and queries
- Liaise with other support teams as necessary to resolve customer requests or incidents
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents
- Graduate of any Bachelor’s degree
- Undergraduates with 2 years of college education plus 6 months of relevant work experience are welcome to apply
- With good knowledge and skills in IT
- Interest in providing technical support and assistance to clients and end-users via call, chat and email
- Excellent written and verbal English communication skills
- Location: Cebu City, Central Visayas.
- Full Time position(s) are available.
- Number of vacancies: 31.