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Customer Service Representative - Taguig City

Insurance Support Services International Corporation

Requirements

  • At least 2 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a Bachelor's/College Degree, High School Diploma, Senior High School Diploma on any course.
  • Non-Executive specializing in BPO/Call Center or equivalent.
  • Required language(s): ENGLISH.

Responsibilities

Associate Customer Support / Customer Service Representative

Location: Taguig City

Position Description:

• Engage in a professional and polite telephonic conversation with the customer
• Research customer inquiries and responds to appropriate parties in a timely manner
• Handle calls that ensures service level requirements that exceeds expectations

Basic Qualifications:

• At least 2nd year college level or equivalent (preferably but not required)
• At least 2 years BPO or Customer Service related work experience (preferably but not required)
• Experience working with computer software and telephone technology
• Must have above-average listening and communication skill in English
• Must have analysis and problem solving skills
• Maturity, propriety, uprightness, honesty, a ‘can-do” spirit and dedication to work are a must

Additional Info

  • Location: Taguig City, NCR.
  • Contract position(s) are available.
  • Number of vacancies: 30.

About Us

We at ISSI Corp. aim to provide high-value insurance support services to insurance companies around the world. In doing so, our clients can focus on their core business activities.

It is our mission to provide our professionals with meaningful work, fair compensation, unlimited career opportunities and the tools necessary for service excellence.