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Urgent hiring | CSR/TSR for the Largest Search Engine + 30K SB | Temporary Work from home* (CEBU)

Accenture Inc.

Requirements

  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
  • Required skill(s): English Communication Skills, Technical Support, Customer Service.

Responsibilities

Qualifications:

  • Open to non-bachelor's degree holders
  • At least 1 year of technical support experience (phone-based) is needed
  • Must have good English communication skills
  • Must have an average typing speed
  • Willing to work on holidays, weekends, shifting schedules and extended working hours

Responsibilities:

  • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
  • Resolve problems and issues in a professional manner and engage with customers to identify additional needs
  • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
  • Achieve challenging individual, team and contact center targets

*Terms and conditions apply

Our Accenture Recruiters upon passing our assessment exams will discuss with you the career opportunity in detail.

Additional Requirements

Didn't find what you were looking for? Proceed with your application and we'll help you find the right fit for your skills and qualifications.

Our goal is to ensure that we are able to continually provide career opportunities and be able to safeguard the safety of our employees and the applicants. In light of the evolving coronavirus (Covid-19) health situation, we have decided to conduct our interviews virtually.You just need to have a stable internet connection. Also, amidst the community quarantine, most of our employees are in a work-from-home setup. All talents who will be hired during this time will be equipped to work remotely as well. Return to office and further information will be announced as we abide the Philippines government's update on the health and safety protocols.

With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Learn more about us here - https://www.accenture.com/ph-en

Additional Info

  • Location: Cebu City, Central Visayas.
  • Full Time position(s) are available.
  • Number of vacancies: 50.