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Customer Service Representative

Stellar Philippines

Requirements

  • Candidate must possess at least a Bachelor's/College Degree, High School Diploma, Senior High School Diploma, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on any course.
  • Fresh Grad / Entry Level specializing in Customer Service or equivalent.
  • Required skill(s): Basic Computer Skills.
  • Required language(s): English.

Responsibilities

Customer Support via Inbound calls: Responsible for assisting customers with inquiries relating to: Billing, Sign-ups, Status of Service Orders, Status of Transfers supporting an Australian Energy Account

Compensation Package PHP18,000

Performance incentives (Profit Shares)

Pre-dominantly dayshift schedule

We will prioritize candidates who can Work From Home: must have strong and stable home internet connection, at least 4GB RAM, Windows 7 and above, any working headset with microphone

We can also arrange Work onsite in Eastwood or Cubao:  we have available shuttle services for you

Training starts on September 28

Additional Requirements

Work From Home Requirement:  must have strong and stable home internet connection, at least 4GB RAM, Windows 7 and above, any working headset with microphone

Hired Candidates must also be amenable to return to the office set-up once ECQ is lifted

Additional Info

  • Salary between PHP 17,000.00 and PHP 18,000.00
  • Location: Quezon City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 50.

About Us

Stellar is a global provider of business process outsourcing solutions, operating outsourcing centers around the world that collectively manage over 300 million customer interactions and 100 million transaction processes every year.

We pride ourselves on taking a flexible approach to meeting client needs with outsource models ranging from short-term trial or overflow services to long-term end-to-end customer management solutions. All our services are underpinned by a reputation for quality, and our advanced Business Intelligence reporting technology provides clients with in-depth customer insight.


Product and Services:
Stellar Philippines offers voice and non-voice solutions to clients from the United States and Australia. As such, we offer both day shift and night shift positions to employees.

Cultures and Values:
Stellar’s core values include uncompromising integrity, having a stake in outcomes, having respect for people, operational and financial excellence, and maintaining a fun environment for all.

Benefits:
· Sick and vacation leaves available a month after starting
· Night differential
· Over profit incentives
· Net profit sharing bonuses
· Comprehensive health coverage
· Work in Eastwood, Cubao, Pampanga, Naga and Cebu