- Candidate must possess at least a Bachelor's/College Degree, Senior High School Diploma, Some College (But did not graduate) on any course.
- Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
- Answers inbound calls from shareholders and prospective shareholders ;
- Ensure account verification procedures are followed ;
- Respond to specific account and procedural information requests including balances, closing prices, portfolio performance and quotes ;
- Actively resolve client issues ;
- Maintain an understanding of the systems required to initiate shareholder transaction and maintenance requests ;
- Completed at least 2 yrs in college with no back subjects.
- Excellent communication and analytical skills.
- 3 months BPO-Voice experience (preferred
- Willingness to work on shifting schedule.
- Willingness to work in Taguig, Ortigas and/or Quezon City.
- Location: Quezon City, NCR.
- Full Time position(s) are available.
- Number of vacancies: 50.
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world.