CSR Healthcare Account - Cubao

Alorica Philippines

Requirements

  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a High School Diploma on any course.
  • Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
  • Required skill(s): communication skills.
  • Required language(s): English.

Responsibilities

We want to help you get back on track this new normal. Join our awesome team and be part our HEALTHCARE account at Alorica Cubao!

To observe a safe application process and social distancing, please secure first an invite from our team before going to our site.

Apply now and we’ll get back to you within 48-72 hours.

Stay safe and see you on site, future Aloricans! 

DUTIES & RESPONSIBILITIES:

This is a general customer service position for a HEALTHCARE account:

• Talk to customers over the phone to resolve their questions or concerns 

• Accurately document and update customer records in the computer system 

• Upsell products or services to customers, if appropriate 

• Escalate customer complaints and/or calls to your manager when necessary

Cubao Site: 49-77 General Aguinaldo Ave, Cubao, Quezon City, Metro Manila

Additional Info

  • Location: Quezon City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 100.