- At least 1 year(s) of working experience in the related field is required for this position.
- Candidate must possess at least a High School Diploma on any course.
- Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
- Required skill(s): communication skills.
- Required language(s): English.
We want to help you get back on track this new normal. Join our awesome team and be part our HEALTHCARE account at Alorica Cubao!
To observe a safe application process and social distancing, please secure first an invite from our team before going to our site.
Apply now and we’ll get back to you within 48-72 hours.
Stay safe and see you on site, future Aloricans!
DUTIES & RESPONSIBILITIES:
This is a general customer service position for a HEALTHCARE account:
• Talk to customers over the phone to resolve their questions or concerns
• Accurately document and update customer records in the computer system
• Upsell products or services to customers, if appropriate
• Escalate customer complaints and/or calls to your manager when necessary
Cubao Site: 49-77 General Aguinaldo Ave, Cubao, Quezon City, Metro Manila
- Location: Quezon City, NCR.
- Full Time position(s) are available.
- Number of vacancies: 100.