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Business Process Management Officer - (Head Office, Pasay City)

SM Prime Holdings, Inc.

Requirements

  • At least 5 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a Bachelor's/College Degree on Engineering (Industrial).
  • Supervisor / Senior Associate (5 yrs and up experience) specializing in Engineering - Industrial or equivalent.

Responsibilities

The Business Process Management Officer will primarily act as a liaison to bridge the gap between business and technology. The Officer may conduct business process review and recommend process improvements, and/or implement technological solutions such as workflows, tools, and applications. For the latter, he or she will act as the business analyst, project manager, and quality assurance and may act as a scrum master should agile scrum be used as the software development methodology.

KEY DUTIES AND RESPONSIBILITIES

  • Gather and document critical business processes

  • Analyze and identify process areas that can be improved, standardized and/or streamlined

  • Translate processes into business requirements in the form of flow charts, user interface, and functional specifications

  • Coordinate with IT Department for development of business requirements into application systems

  • Conduct functional testing on developed applications

Additional Requirements

EDUCATIONAL REQUIREMENT

  • Graduate of four (4) year course preferably BS Industrial Engineering

EXPERIENCE REQUIREMENT

  • At least 5 years business process analyst experience
  • Proven analytical and problem solving skills
  • Excellent listener and communicator
  • Excellent organizational and time management skills

WORK LOCATION

  • Candidates should be willing to be assigned in Head Office - Pasay City.

Additional Info

  • Location: Pasay City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 1.

About Us

SM Prime Holdings Inc.

SM Prime Holdings, Inc. was incorporated in the Philippines in 1994. They started as a mall developer and operator and grew to be the biggest retail shopping center developer and operator in the Philippines. Currently, it has 72 malls in and outside Metro Manila and 7 shopping malls in China, totaling 9.5 million square meters of Gross Floor Area (GFA). In the Philippines, they have a total of 18,475 tenants and 1,885 tenants in China.

SM Prime goes beyond mall development and management through its units and subsidiaries. SM Development Corporation (SMDC) is the residential business component that sells affordable condominium units. SM Prime’s commercial business units, the Commercial Property Group (CPG) is engaged in the development and leasing of office buildings in Metro Manila. Its Hotels and Convention Centers business unit develops and manages various hotel and convention centers across the country.

 

SM Supermalls (Shopping Center Management Inc.)

With a history spanning 60 years in the retail industry and over two decades in the shopping center business, SM Supermalls is a multi-faceted institution consisting of stores, malls, banks, residences, resorts, hotels, and business establishments. Beyond business, SM Supermalls also aims to encourage unity in the Filipino family by providing a world-class yet wholesome experience that the whole family can enjoy.

Alongside the core business areas of the SM Group, SM Supermalls is one of the most well-known divisions of the Group. SM Supermalls is the Philippines' retail and mall giant because of its one-stop shopping concept. With more than 70 malls in the Philippines and abroad, it has become an engine for economic growth, providing jobs for Filipinos.

New jobs are created wherever SM goes. SM Supermalls jumpstarts careers, helps small businesses grow, and creates dynamism in the localities its malls operate in. With continuous expansion that includes building up to five new malls each year for the next five years, SM Supermalls aims to provide more jobs and seeks growth opportunities in international locations.

The phenomenal growth of SM Supermalls is attributed not only to the guiding vision and inspiring courage of Mr. Henry Sy, Sr., but also to its great resource of employees who have steadfastly delivered exceptional service and additional value to SM Supermalls customers and the communities where its malls are located. Throughout the years, SM Supermalls takes great pride to have employed the best and highly talented individuals that have enabled it to attain milestone after milestone.

 

SM Lifestyle Inc.

SM Lifestyle Incorporated or SMLI is the lifestyle and entertainment solutions company of SM Prime Holdings Inc. that offers the best in movies, events, and leisure. Starting with SM Cinema, the largest cinema exhibitor in the country, as its sole marque, the company has now grown 15 major brands which include: SM Cinema, Director’s Club Cinema, IMAX Theatre, XD: 4D Theatre, Mega Screen, WM Cinemas, SM Skating Rink, SM Bowling and Leisure Center, Exploreum, Snack Time, e-PLUS Tap to Pay, Galeón, Mall of Asia Arena, SM Tickets, and Blink.  SMLI aims to promote bonding activities among Filipino families and friends, through entertainment and leisure facilities, while advocating the ease of use and personalized service created to complement the Filipino lifestyle.

 

Family Entertainment Center Inc.

Family Entertainment Center, Inc. is one of the managing companies of SM Prime Holdings Inc. that manages the leisure and amusement parks. We have outdoor parks (Sky Ranch), indoor parks (Storyland) and the amusement rides inside the mall (Amusement rides). We are present in almost all malls of SM. 

 

SM Engineering Design and Development

SM Engineering Design and Development is the architectural and engineering arm of the Group's Retail and Mall properties, responsible for the development and modernization.