- At least 3 year(s) of working experience in the related field is required for this position.
- Candidate must possess at least a Bachelor's/College Degree, High School Diploma, Post Graduate Diploma / Master's Degree, Professional License (Passed Board/Bar/Professional License Exam), Some College (But did not graduate) on any course.
- Junior Associate (1-4 yrs experience) specializing in BPO/Call Center or equivalent.
As a Teammate, you must:
Provide customer satisfaction and experience
Meet and exceed client mandated KPI's (Key Performance Indicators)
Be aware of TaskUs policies and keep things confidential
Provide feedback to management concerning possible problems or areas of improvement
Participate in training to improve work performance
So, do you have what it takes to become a teammate? We’re looking for someone who:
is comfortable with SaaS and Cloud technologies
Understands the application development lifecycle, RESTful API concepts and are comfortable with scripting against APIs
Can collaborate with multiple tiers of support, act as an escalation point, and investigate complex/corner issues, including advanced network/firewall/proxy configurations, debugging complex desktop environments and system registries, and SSO configurations.
Is willing to work on shifting schedules
Has call center experience (a plus but not required)
Has strong verbal, written & comprehension skills
Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications
Has critical thinking skills with a focus on issue resolution and customer satisfaction
Can multitask and has high attention to details
Is self-motivated, can work independently, and contribute to cross-functional and global teams
Is flexible and can quickly adjust to frequent process and information changes
Can work under pressure
Can meet the technical requirements below:
Must have a laptop / desktop to complete the virtual process
Internet Speed - 15mbps
As the COVID-19 pandemic and the enhanced community quarantine continue to threaten our future, what remains is our commitment to our people. We are committed to provide continuous employment to people, most especially to the ones severely affected by the ECQ.
We’re looking for new Teammates who are ready to be ridiculous with Us. Our virtual doors are open to more Ridiculous Humans!
Are you this ridiculously good? Then TaskUs is for you.
- Salary between PHP 25,000.00 and PHP 30,600.00
- Location: Taguig City, NCR.
- Full Time position(s) are available.
- Number of vacancies: 5.
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Who works with us? Teammates. Young, tech-savvy, edgy, and sarcastic. They believe they can change the world and they will make an impact. They always dare to be different. They are talented, confident, sophisticated, and ambitious -- committed to not just doing their job but to going above and beyond. They believe in making their own destiny. They have more than work experience -- they have life experiences. They are trying to build a movement here, not just an average joe’s company.
Be reminded folks! TaskUs is not for everybody. Goodluck!
TaskUs is not your typical BPO—by design. We’re a collective of highly capable people who know how to deploy technology and use data to fuel our customers’ success. We have the agility to handle the unique needs of startups, the scalability to support their growth, and the power to help mature innovators protect what they’ve built.