banner

Non-voice Account and 20K Salary! |BOH Ticketing

Probe Group (formerly Stellar Philippines)

Requirements

  • Candidate must possess at least a High School Diploma on any course.
  • Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Responsibilities

Job Description:

  • Campaign: International Cruise Reservations Account (Non-Voice) 
  • Customer Support provides assistance for specific customer requests that come from Front of House Reservations that cater to both direct and travel agent guests.
  • To provide support to front of house, Customer Support are provided accesses to different channels that receive the certain customer requests that needed to be reviewed and actioned in the client’s reservation system
  • Good verbal and written communication skills required for client correspondence and calibration
  • Compensation package PhP18,000 to PHP20,000
  • Willing to work night shifts and weekends
  • Must be amenable to work onsite in Eastwood

Additional Info

  • Location: Quezon City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 29.

About Us

Stellar is a global provider of business process outsourcing solutions, operating outsourcing centers around the world that collectively manage over 300 million customer interactions and 100 million transaction processes every year.

We pride ourselves on taking a flexible approach to meeting client needs with outsource models ranging from short-term trial or overflow services to long-term end-to-end customer management solutions. All our services are underpinned by a reputation for quality, and our advanced Business Intelligence reporting technology provides clients with in-depth customer insight.


Product and Services:
Stellar Philippines offers voice and non-voice solutions to clients from the United States and Australia. As such, we offer both day shift and night shift positions to employees.

Cultures and Values:
Stellar’s core values include uncompromising integrity, having a stake in outcomes, having respect for people, operational and financial excellence, and maintaining a fun environment for all.

Benefits:
· Sick and vacation leaves available a month after starting
· Night differential
· Over profit incentives
· Net profit sharing bonuses
· Comprehensive health coverage
· Work in Eastwood, Cubao, Pampanga, Naga and Cebu